State Farm® Insurance Agent Bill Nelson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Miya
September 12, 2024
"Highly recommended! Kasandra is a thorough and kind agent I met. Even though I don't speak fluent English, she was very patient with me."
"Welcome to our office, Miya! Being bilingual Spanish herself, Kasandra has a knack for patiently working through insurance needs with customers of all backgrounds. I think you will find that every member of my team is detail-oriented and warm-hearted. 😊"
Kevin Small
August 15, 2024
"Trusted organization to work with for auto, home and umbrella insurance."
"We don’t take your trust for granted, Kevin. We work hard to earn it every day. With over 100 insurance products designed to meet each family’s unique needs, proper coverage relies on our partnership with every customer. Thank you for your business!"
Lisa Scurlock
August 15, 2024
"Tracy at State Farm is always so helpful and personable! She has helped me with my business insurance for the past couple of years. She is responsive, timely and provides detailed explanations. Thank you, Tracy for all you continue to do!"
"Lisa, I will pass along your kind words to Tracy. It has been a pleasure meeting your and your family’s insurance needs all these years, including insuring your small business. We are filled with gratitude. 😊"
Scott Fischer
August 14, 2024
"Karen did an awesome job for me. She was very quick to respond, provided a very competitive quote, and the entire process was quick and easy. Highly recommended!"
"That’s great news, Scott! Insurance should be thorough but also quick and easy. We are here for all of your insurance needs. 😊"
Bob Moore
August 12, 2024
"Very easy to work with and found issues with my policy that my last agent never brought up."
"Details matter, especially when dealing with insurance. I’m happy to hear that we make it easy to be properly insured. Thank you for sharing your experience, Bob!"
Estela Herrera
August 9, 2024
"If you're on the fence about switching to State Farm, this is the sign you were looking for to make the move! We recently switched to State Farm for our car insurance and renter's insurance needs and were left speechless with how much money we were able to save! I specifically requested to speak with Kasandra Lara because my mother had recently also switched to State Farm after meeting with her. Not only was Kasandra professional, knowledgeable, respectful, polite, and patient, but she was also genuinely sincere and honest with trying to give our family the best deal overall. She most definitely succeeded in saving our family an incredible amount of money and completely exceeded my expectations! So much so, that even by including myself and my husband and adding our 2 newly licensed teenagers onto the policy, we still saved well over $300 a month on our full coverage auto insurance policy with 4 drivers! I hope this State Farm office understands how much of an asset Kasandra is to their team and I highly recommend this incredible office for any insurance needs!"
"Welcome to my office, Estela! I will share your incredibly kind words with Kasandra. Her ability to help people with their insurance needs is wonderful and her bilingual Spanish allows her to help more people in more ways. My entire team and I are here to help you navigate and adjust your insurance coverages so you can focus on living your life."
S M
August 8, 2024
"Amazing service! I honestly wish I had switched my auto insurance years ago! I was previously with Geico and very dissatisfied with my insurance premium constantly going up even though my coverage was going down. I was debating between changing over to Allstate or State Farm when someone recommended calling Kasandra and going with State Farm. I’m so happy that I did! Kasandra was so patient and she got me the best deal! I’m paying way less than what I was paying with Geico, and I have BETTER coverage! 😱 I was so happy with the service that the same day I called my dad right away and told him that he needed to call Kasandra and switch his insurance."
"Welcome to Bill Nelson - State Farm Insurance, Sandra! We always strive to get you the right coverage at the right price. We look forward to meeting your dad! 😊"
Meghan
August 7, 2024
"Bill Nelson and his staff provide the best customer service and quality care. As a new business owner, I was looking for liability insurance coverage and Regina was fantastic to work with! She was knowledge, friendly and patient with all my questions. Thank you State Farm!"
"Meghan, Regina is an incredible resource for business insurance. I’m so glad she could take that off your to-do list. I’m confident your clients will feel just as cared for. ❤️"
Margaret Saban Smith
August 2, 2024
"Tracy was a huge help in getting everything done it a crunch! Very helpful, quick and efficient!!!"
"So happy that we could be there when you needed us. It has been a pleasure being your insurance go-to! — Bill"
Robert Stubing
August 1, 2024
"I called State Farm Insurance to get some documentation on my new car. Tracy Ridgway at the Bill Nelson office emailed me the information within a few minutes. Thanks Tracy. Great job."
"Thank you for sharing your experience, Bob. Customers always come first at my office. Congratulations on your new car! 😊"
Bret Lopez
July 30, 2024
"Very well ran and very responsive !"
"Thanks for the kind words, Bret! We pride ourselves on providing top notch service and making insurance as easy as possible. ❤️"
Rick Smith
July 30, 2024
"We have been working with this group for many years now and have always been more than satisfied with their service. They are extremely knowledgeable, genuinely nice, and always show much patience. I'm glad to have them as my insurance team!"
"Rick, we are glad to have you as a customer. You are always kind and pleasant. We hope to remain your insurance team for many years to come! — Bill"
Jane Klink
July 27, 2024
"We’ve been a customer for over 20 years. Extremely helpful, always friendly, and give you all the time you need. Highly recommend to anyone"
"Jane, it has been a pleasure working with your family all these years as your insurance needs change. We are blessed with long-term customers and long-term team members! ❤️"
Marla Johnstone
July 13, 2024
"Tracey was very helpful and friendly!"
"Thank you for sharing your positive experience and welcome to my State Farm office, Marla! We are happy to be able to help you with all of your insurance needs. 😊"
Benjamin Dolder
July 9, 2024
"I’ve had American family for over 20 years and they jacked up my rates so I decided to give Bill‘s office a call on the recommendation from a friend. I spoke with Kasandra on the phone and she got all my information with the exact same policies. The homeowners was a little bit more but the auto saved me $60 a month. Happy I switched and I never even got a thank you for being a loyal customer at American family for over 20 years."
"Welcome to State Farm and our office! You will find that we work hard to make sure you have the right insurance coverage at the right premium. We look forward to working with you!"
Ian Dierks
July 9, 2024
"My family has been with Bill Nelson for many years. Always a pleasure to interact with anyone at their office. Thanks to Kasandra for getting us setup with a new policy the other day!"
"Ian, it has been a pleasure working with your family from the time you were very young. We are happy to help you navigate your changing insurance needs now and in the future. We appreciate your business!"
Scott Descourouez
July 8, 2024
"Exceptional Service! Could not ask for better service! Called Bill Nelson's Office in need of immediate help in securing Insurance and connected with Holly who not only helped us secure our insurance in a very tight time frame, Holly was incredibly responsive to our calls, emails, and she answered our questions in such a manner of making navigating Insurance not so stressful! Thank You Holly!"
"Welcome to our office, Scott! I'm happy to hear we could make getting home insurance quick and painless. We look forward to meeting your auto insurance and liability needs in the very near future. We are here when you need us. -- Bill Nelson, State Farm Agent"
Mike Popplewell
July 2, 2024
"I have always found Bill Nelson's office to be ready to assist us with explanation about our policies. Their prompt and professional staff have really set my mind at ease during stressful times! It's been almost 15 years and I still think they're the best!"
"Mike, Your trust and friendship all these years has been a blessing to me and my office. Your life is busy and it’s our pleasure to make sure that you stay protected."
Ralph Mooney
July 1, 2024
"I decided to shop my auto insurance and called Bill Nelson's, the agency that carries our homeowners. Not only was I delighted with the premium quote, but I got outstanding responsiveness from the first contact right up through policy issuance. I feel well-served and recommend the agency to anyone looking for insurance. Thanks to the Bill Nelson team!"
"Ralph, we love when we can help protect more of what matters to you. It allows us to look at your insurance needs holistically and offer bundle pricing. Thank you for taking the time to share your experience! 😊"
Josette Skelnik
June 14, 2024
"I changed my insurance company a little over a month ago to State Farm after receiving notice from my previous company of a huge increase in premiums for my homeowners' insurance, despite being with that company, and having no claims for my house, in over three decades. My former company showed little interest in working with me or looking into ways to reduce my premiums. I worked with Holly at State Farm on a new auto and homeowners policy, and just recently worked with Tracy after having to dispose of my old car and purchase a new one. Both of them have been incredibly easy to work with and very responsive to my needs and, unlike my prior company, actually seem to be interested in providing good customer service. State Farm was able to provide me with comparable coverage for my home and auto at very reasonable rates. I am very pleased with the service State Farm has provided, and would highly recommend Bill Nelson's agency for your insurance needs."
"Welcome, Josette! We strive to give the best service possible whether you're a new customer or someone who has been with Bill Nelson State Farm Insurance for decades. I am blessed to work for an amazing company and to have talented team members who really care about our customers."
Phil “The Brit” Clark
June 13, 2024
"This branch of State Farm Insurance has always been responsive with every item we have brought to their attention. They truly have an excellent customer service attitude and do not give up until their clients are satisfied."
"Phil, I really appreciate that you took the time to share your experience with Bill Nelson State Farm. Our exceptional customer service comes from understanding the changing world of auto, home and life insurance and from following the "Golden Rule". We always treat customers the way we would want to be treated."
Ken Comperda
June 12, 2024
"Stare Farm claims was a one phone call and done. Scheduled the serve and the bodyshop billed directly and completed the hail damage including windshield in a day and a half of the scheduled date. This shows the benefits of having State Farm."
"Ken, That’s what I like to hear! Happy insurance customer = Happy insurance agent. 😊"
John Duckworth
June 4, 2024
"Tracy was responsive and helped me complete my quote and secure my insurance in a very timely manner."
"I’m happy to hear that Tracy was able to get you the information and coverage you need when you needed it. We really appreciate being your insurance resource!"
Joe Garbarski
June 2, 2024
"Have had very good experience with Bill Nelson's group, Tracy Ridgway has been very helpful!"
"Thanks for sharing your experience, Joe. It’s our pleasure to help you stay protected with the insurance that fits your needs. "
Chuck
May 25, 2024
"Outstanding service and personalized treatment seem to be the norm at Bill Nelson State Farm. We've been with them for many years and trust all our insurance needs to this office. Bill and his staff are always helpful...special "shout out" to TRACY for helping with a recent claim. Thank you all for treating my family so well!"
"You just made my week, Chuck! Having an insurance agent is more than just signing up for insurance. It’s checking to make sure your needs continue to be met as your life changes and being there when the unexpected happens. And I can’t do that alone… it takes a talented and dedicated team. Kudos to Tracy!"